Disease & Pest Diagnosis
We offer a wide variety of Horticultural services in store. The most frequently asked questions are regarding plant disease and/or pest diagnosis.
If your plant is suffering from an unknown ailment, or a problem you have identified but are unsure how to treat, we ask that you please bring a sample into one of our stores.
Sample: Any samples should be brought in inside a clear zip lock bag to prevent further spread of infection. Samples should include anything that is unusual on your plant, whether that be damage, insects, mould or something unidentifiable.
Photos: In any case that is appropriate we recommend also taking some additional photos (on your phone is fine) in case the problem isn't immediately identifiable from the sample. Sometimes when we can't see the plant it can be difficult to understand the description, so whilst they don't always help, photos certainly never hurt!
If you forget your Sample/Photos: We will do our best to help you even if you don't bring anything to examine. Much like a regular doctor, our plant doctors can often suggest treatments with NEAR perfect accuracy for common pest problems or diseases like scale, aphids or lace bug.
If we can't answer your question on the spot we will consult our brains trust of Horticulturists to answer your question.
Pictured below: An Azalea plant with severe lace bug damage, easily treatable with an Imidacloprid based spray and granules or tablets.